This place was recommended to my by a co-worker, so I came despite questionable reviews online.
My Pippen is currently an 8 month old Cat who has had two rounds of shots and deworming done here. It's a nice environment, as clean as a super busy vet clinic can be, and has a lot of staff to help move things along.
The reason I gave a 4 not 5 is they don't time manage very well. I was told to come in to drop off Pippen anywhere from 8-9am, got here at exactly 9 and its now 10 and we JUST got taken into a room. Eep.
However it was fine because everyone in the waiting room was super nice and the time was passed chatting. My cat is leashed so he makes friends wherever he goes, great conversation starter as well I'm sure you can imagine.
I am glad I gave it a chance, maybe you should too!