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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My boyfriend and I stayed at the hotel this past weekend. We can't figure out how this property received 5 stars???? The rooms are small and not very well maintained. The vegan leather platform bed was in bad shape. The marble floor in the bathroom was stained. The TV in the bathroom wasn't working and I inquired with the front desk. They said that a manager would try to relocate us. But it never happened...they didn't even follow-up. Finally I went up to the front desk and told them that I'd given up on the transfer request and I asked them to put a DO NOT DISTURB on our room so that my boyfriend who was feeling ill could rest. A couple hours later I returned to the room. My groggy boyfriend said that housekeeping walked into the room unannounced- I was angry. I called from the bathroom phone (not to disturb him) to complain that my DO NOT DISTURB wasn't honored. We hung up and to my surprise and shock they called me back in the room. The phone rang alarming my boyfriend who had just fallen asleep again. So much for the DND. Later I went to the bar. They had a fantastic view! However; the furniture was completely beaten up and the service was poor. I ordered a simple drink and the bar tender tried to up-sale me to a different drink with added ingredients I didn't want. There was nothing luxurious about this hotel. The service and communication was terrible. I don't plan to ever stay at a Mandarin Oriental property ever again.
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