Not a tea drinker myself, but I stumble in here about three or four times a year to buy tea for my mom for various gifts. Every time I've been in, the staff's been great with suggestions, samples, patience, etc. Went in again yesterday, and again...totally great. For being a clueless meathead, I was treated with no condescension, just the barista's enthusiasm for tea.
One of the good businesses in Squirrel Hill I'm happy to support.