About: http://data.yelp.com/Review/id/0ZYQ_e5FGE27QvoGCWAwNg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • After running multiple diagnostic tests at home I finally made the trek to the Genius Bar at West Towne Apple Store. Keep in mind this is a Saturday afternoon in December, before Christmas. The mall and this store are complete chaos! Upon arrival I was greeted by an employee who checked me in for my 12:45 appointment and escorted me to the oasis in the back, aka, the Genius Bar. They were finishing with other customers when I arrived but were quick to acknowledge my presence and let me know they'd be with me right away. The first guy on my case was Hugh. There happen to be two people named Hugh, and I didn't get a last name or initial. He ran some additional diagnostics. I'm not an IT person, so I'm not sure what was happening, but I was VERY pleased that he didn't start by repeating everything I'd already done at home this morning. Apple has its own diagnostic equipment that takes the problem resolution to the next level, which is what I needed, and it was efficient. This probably has something to do with the fact that you cannot schedule a Genius Bar appointment without having completed a diagnostic test at home first. Long story short, this is my work computer, which has layers of security that the Apple folks can't completely bypass, but they were able to figure out how to unlock my documents and photos so I could save them to an external device. Having this peace of mind as I go to work on Monday is extremely valuable, as they think the IT folks at work are going to have to wipe out my hard drive. About half way through my 2+ hours there, Hugh consulted with Greg, who was also extremely helpful and ended up taking over my case. Both guys were great and told me what they were doing each step of the way. If something was going to run for a while, they'd tell me they were going to help another customer and then promptly return. So, even though they couldn't completely resolve my problem, I appreciated the way I was treated throughout the process, which is the reason for the 5-star review.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 70 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software