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  • I always regret not reading the yelp reviews on a business. If I could give negative stars I would. This place was the closest to my hotel room at the Marriott and they had an opening for immediate service, and I was happy to not have to deal with the strip traffic to get a brazilian. I had laser treatments so I didn't have very much hair, but wanted to be smooth for Vegas! This was the worst waxing service I've ever gotten. I usually get charged for a bikini because I don't have too much hair, but this place said they would give me a $5 discount. So whatever, i an usually charged $35 because i have such little hair, but I just wanted the service, so it would cost me $50 for the service, which is a fair price for a Brazilian. I'm not a fan of roller wax because they are hard to sanitize. They told me over the phone that they use satin smooth, so I was surprised when Diane applied the roller wax which is not the satin smooth brand. Got the wax on now, so I'm committed. Took her four small applications and she said I was done. No I wasn't, a Brazilian means all the hair and she did not do my bottom. I asked Her to finish that part, and then I sensed she was a little annoyed. She touched up and then handed me a tissue to get the wax residue off. When I looked, there was so much hair left! I said there was still some hair, and she said oh she'll just tweeze it. Um it would have taken her 30 minutes to get all the stragglers. She plucked about five, and said ok you're done. Me with an appalled look said, no there is still a ton of hair! Her very annoyed now grabs the roller and reapplied the wax, which is a huge no no with strip wax, especially down there, she could have burned me or worse yet take skin. Ok wax was there and THANK GOD the wax did not take skin, just a slight burn. Again she gives me the tissue paper with the residue remover, and what does tissue do when it touches wax? Yes it sticks and balls up. I just wanted out of there, already regretting not going to a hotel spa to get my waxing done. On the way out, she tries to up sale me to do my nails, what nerve! I of course said no after that experience, and had to tell her no three times! I was trying hard to be polite being in the same industry. She then asked me what I do, I said I am an Esthetician. She said well why didn't you do it yourself? Well first of all, I'm not a contortionist, and second of all, I don't bring my wax with me on vacation. I contemplated to not leave a tip, but didn't want to be entirely rude. The owner, (who I assume was the old vietnamese guy in the earlier yelp post taking a nap), had the balls to say that's all your leaving for a tip? I just signed and left. I didn't want to be the jerk in the salon, but hopefully this post will save anyone from an awful experience.
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