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  • Was purchasing two fish finders at over $1k each. Sale was on that you get $100 gift card for fish finder over $1000. My plan was to buy each separately and get the 2 gift cards. Well buddy running the counter saw his chance to sell me b.s. gear guard warranty. He told me he would only do separate transactions if I purchased the gear guard. Seriously?? I told him I don't want the warranty and was told I could only do single transaction then. So I left and called customer service in the U.S. and was told that this was definitely not their policy and that I could make as many transactions as I'd like. They said I should talk to the store manager and then call them back. "Acting" store manager was a dope. He spoke with the salesman and of course he denied the whole thing. Ha ha, so I asked if he thought I was making the whole thing up. For what? He said he didn't know. Anyway, was allowed to do 2 transactions and get my gift cards but left there feeling very disappointed with the whole experience. Someone needs to shake that place up and get some real professional staff working there. Worst customer service I've encountered in a while.
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