I feel sad that I just raved about this place and now have to take away two stars. Went there last night again for Taco Tuesday since we had such a great time last week. Experience was that bad. I don't really understand how hey are so understaffed or ineffectively staffed perhaps.
We stood at the door for 3-4 minutes before we were greeted. It was busy so whatever we weren't reallly bothered it was just confusing. It seemed like maybe they were trying to stagger seating or catch up because they were not cleaning tables off. It seemed like there were about 3-4 with checks waiting on servers. There were 2 servers on the floor, two bartenders, a host/busser, and one other person (not sure what their job was). AKA they had more than enough people for this small space.
Back to me - after about 15 minutes we were seated. No problem. an 8 top sat down right before us and then 2 (3) tops after. Well - we sat. & sat. & sat. No one came up to even acknowledge we were sitting there. We saw one server approach one of the three tops to take their drink and food order. The other server took the 8 tops order then approached the other 3 top. We were confused and thought maybe our table was in the middle in no one's section. But then the table next to us got their check brought to them and cashed out. Still no one came to our table.
So, we left. Really disappointed and won't be back for a while. As two people in the industry we get it. When you're in the weeds, you're in the weeds. But when you have that many people working and no one can greet a table there's a problem.