This is hard to explain. To begin, this is a very nice hotel and casino...very nice. The room was also nice, but very uncomfortable due to the crappy air conditioning unit. The room has one ac unit located by the windows, and it is not able to cool the bed side of the suite. My wife and I woke up covered in sweat with all the covers tossed off in the floor after just a couple hours of sleep. The tv was on a swivel so that it could be watched from the bed or the couch on the other side, however it wouldn't hold it's place and kept swinging back around to face the bed.
The staff was friendly enough, but the whole place is "snotty"...for lack of a better term. Everything is EXTREMELY overpriced. I decided to purchase a couple cigars to smoke while gambling. I made my way into the little shop downstairs and asked the cashier for two Romeo Y Julieta's (my usual brand, that usually cost around $8.50 to $10.50 each), and when she stated that my total was over $50.00 I was certain I heard her wrong. I didn't. $25 each for cigars that I can buy anywhere else in town for $10. That's not capitalism, that's just mean man! Stay away from the Wynn/Encore. Go to the Venetian which is every bit as nice without the overinflated prices and egos.