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  • I ended up getting a Chocoholic Malt-- which is pretty good when you're absolutely craving a malt and I'd say it hit the spot. The employees need to have a bit more training on how to not act like the customer is a burden. One was good, one wasn't, but that shows a training deficit or hiring issue. The price listed for a Malt is $5.49. When rung up, $5.99 popped up. I questioned the difference and he shot back with, "It's a typo" in a tone that sounded as if it was my fault. Okay, so it's a typo. Afterward a few words, he said he could correct it, and I feel that anyone in the customer service industry would have honored the mistaken price in the first place without asking. Otherwise, that's basically dirty deception. (Or a waste of inventory for the business if I cancel my order due to that difference, since they were in the process of making it anyway). So yeah. The drink was alright. The service could be better.
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