Horrible company and a SCAM. After receiving a call and being offered a "deal" I was told there was a 30 day trial and I cancel if I so choose. I was never offered an agreement before signing up but only after did I sign up I was referred to a link for the agreement. After looking through the agreement, I decided it wasn't a good deal. A lot of their exclusions are for items that have a higher risk factor for breaking. Also, after doing more research on the company, I didn't feel this was a trust worthy company. They recently settled a class action lawsuit for shady business practices.
I sent an email to cancel and the reply was that someone was they were going to call to confirm. I never heard anything. So I send another email and same response. I ended up calling and was transferred but later told someone would call me. I never heard anything. After sending more emails without a response I called again and was "disconnected" the first two times I called. I called and finally got cancelled only to find out there's a $50 "admin" fee for cancelling. Some trial right? This is a SCAM. Do not buy anything from this company. If you do feel that you were wronged, send a complaint to the BBB and FTC. They need to be put on notice.