One of the very few 5-star ratings I have given, and now I am changing it to a 3-star rating.
Most of the office staff is new and it's just not the same there, especially without Sarah. Dr. Velasco herself doesn't even remember my name now and some of her new hires aren't even aware of the lifetime free refills on cleaner solution.
Lack of space may be one of their major issues, but the selection of frames is very limited, to say the least. Plus, for whatever reason, she refuses to carry top brands such as Polo. They claim this is because their supplier does not carry it.
Well then, get a new supplier Dr. V - your current one is carrying some low end designer frames that are way overpriced given their abysmal quality.