Had dinner with 11 of us here. My experience is the customer service needs lots if help. The cashier was less then friendly. She wrote all 11 orders on one small piece if paper, even when I suggested she use more then one so the order can be read clearly for the cooks. Of course as I thought, the orders were made wrong. The waitress that brought the food to our table was beyond RUDE! We were 25 minutes into eating before we had all of our drinks and when I asked for silverware to cut the burgers she told me when she gets a chance... I went and grabbed them myself. Once food was delivered, she never came back, no offers for refills for the drinks or to check on us. The food while hot was just an average burger and fries. Breakfast was good and the fried chicken sandwich I ordered was terrible. Maybe with a small group it would have been a better night.