I had high hopes for the Whopper Bar. I mean here was an opportunity for the Burger King franchise to take their burgers to the next level. Now I did not have unrealistic expectations. I mean I knew the patties would be the same as the restaurant. I did not expect gourmet toppings. And I did not expect 5 star service. However, I did hope that they would have some creative toppings and sauce choices such as maybe a blue cheese crumbles or sauce. I also expected that they would make the extra effort for quality service and cleanliness. However, on the day we went, the staff was less than friendly, screwed up our order, and unattentive when we tried to straighten it out. The prices here are slightly higher than the BK franchises and the reality is you don't get much different of a burger than the restaurant since you can "have it your way" at Burger King anyway.
The toppings reminded me of a bad subway chain as they looked wilted and sloppy with mushrooms dripping into other containers. The angry onions were really the only "different" topping on the menu and they were flavorless and limp.
The restaurant itself was not as clean as I hoped. The trashcans were overflowing and the floor looked dirty. The tables were not wiped down well. I even had a server who had just walked out from behind the counter refuse to answer my simple question about plastic knives because she was off duty. No employee was anywhere to be found for about 5 minutes and then they looked at me like I was asking them for an angus patty covered in gold before handing me a sealed plastic knife.
All in all a disappointing end to what sounds like a great concept.