I've never made any large purchases in Canada for camera equipment. I either go to the States, buy used or shop online so I haven't really noticed how much more expensive things are compared to other stores in the city. After shopping at B&H it's hard to be stoked about another camera store, but Henry's is decent for picking up small gadgets.
As the previous reviewer mentioned about the staff falling in two extremes is very true. Although, my two extremes fall into either super friendly and helpful or belittling and rude.
There was one occasion when I was standing at the counter waiting for help and the sales guy behind the counter looked at me; then past at the older guy behind me with the large camera bag browsing the aisles and he actually stepped out from behind the counter past me to ask the old-school photo guy if he needed help with anything!
I know, I know, I look like a 15 year old girl to some people, but really... even 15 year olds are photographers with money to spend and should be taken seriously.
I hear the classes are worth checking out, although I haven't gone to any.