I've been to this place several times, since I work in the shopping center directly in front. This location gets surprisingly busy, but the staff is always friendly and the food comes out correct the first time, in my experience. On busy days, you could sit and wait upwards of 15-25 minutes, even for a small order. Not their fault, but still an inconvenience. That coupled with lack of cleanliness even during slow periods keeps the restaurant at 3 stars for me. Convenient location, right inside fabulous Freddy's