I wish I could give zero stars. Today we looked online and saw a 2016 Kia Forte 5 door listed for 13,500 so I did an online inquiry and was contacted by Richard and John. I explained everything to them and told them what I was trading in etc. We did the credit app online to save time and they called us back saying no problem we can get you financed. I told them I didn't want a payment over 300 a month which they said they could do. Long story short we got there, Richard was busy, some guy Larry helped us he ran the numbers came back with an 18,000 quote on the 13,500 car and only 1500 for my trade. Then comes back with a payment of 488 a month. Needless to say we walked right out and he made a snide comment about the mileage on my car. Went across the street to Peoria Nissan , they gave us 2500 for our trade. I got a 2016 Versa with everything for less than I was paying on my current loan. Don't waste your time here . They are very rude and could care less if you buy a car or not.