My wife and I both bought e-bikes from Crazy Lenny's and we couldn't have had a better experience. The sales staff was knowledgable and they let us try a number of models on the bike path located next to the store until we arrived at a bike that suited each of our individual needs. I actually returned the first one I purchased and they allowed me to take another that was a better fit. They had the best price in addition to the best buying experience. Lenny checked in with us during our initial visit and actually handled the exchange for me.