Pleasant and a good experience. I've been here many times and the management and the staff are very accommodating, they will walk you instead of direct you. They will match prices, they will price adjust (although it doesn't explicitly say they will they do it). The folks over at corporate are top notch as well, I lost a gift card and they were helpful and quick at getting it back for me. They're all around a great company to have in town. And their prices beat Moon Valley on top of that!