Terrible Customer Service, Worse I ever seen.
Jewelry counter staff was very unprofessional, acting annoyed when requested to see an item...
Cosmetic counter : dig through all drawers look for items on your own... or wait till staffs show up, most of the staffs chatting with each other in the corner and pissed you asked for help, usually reply by saying I don't handle that brand, if its not displayed we dont have it.. what's wrong with this place, poor management probably, Staffs in Jewelry & cosmetic look like they can never get a job in normal private sectors due to their unprofessional mannerisms.
Very unpleasant shopping experience having to deal with unpleasant staffs, didn't purchase any because did not want to deal with the lady at the jewelry counter. Please try to hire pleasant people dedicated to provide somewhat decent service to customers. Exchange customers deserve better...
Please hire people willing to work and help customers, Staffs I interacted acted so annoyed when asked for help.