WOW.....why so much hate for this place. I didn't think it was that bad. Went on a Wed afternoon. Ordered a large chicken burrito for $7.99 +$1 for guacamole.
I was explained each type of flavoured chicken they had which was nice. He also recommended which combination of sauce would be best which I also liked. As I was being cashed out I was greeted with a huge smile by a separate cashier. She asked how I found out about the place and I answered that I lived close by. So overall I found the service to be very quick and friendly.
As for the food it wasn't too bad. I was given a decent portion of chicken meat. Added all the veggie ingredients that I liked. The meal was very filling and very decent. Nothing that will WOW you but its a good quick meal if you want something other than a quick burger. Sure my burrito could have used more cheese but I'm sure if I asked the guy to put more cheese he would have. I'm not greedy so I usually just let them add what they feel is right.
Add more cheese and I'm sure the reviews will get higher ratings...lol