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  • This is the worst Jack in the Box around. The customer service at this place is consistently terrible, to the point that I stopped going long ago. Half the issue is having employees whose English is unintelligible. If you can't understand English - which is the language of this land (last time I checked, anyway), how is a person reasonably expected to be able to correctly take an order? One time I was there, I asked for 2 Jumbo Jacks, hold the mayo. I had to repeat myself 4 times to the attendant before they finally understood. When I got home, the burgers were slathered with mayonnaise. Another time I got 2 regular burgers instead of the sandwich I had ordered. Another time, apparently it was a shift change and I stood there for several minutes, waiting for someone to help me. All of the employees were RIGHT there, completely ignoring customers at the counter. The last time I went, I again requested no mayo. This time, however, when they handed me my bag full of food, I opened it up and laid it all out on the counter and then began opening each item (I was buying for 4 teenagers besides myself, I had a lot of food there). My burgers were again slathered with mayo. I called the manager of this store a couple of times hoping they might be able to get this place in order, but that dream never materialized. I no longer go to this Jack in the Box and go to the one at 24th Street and Baseline instead (MUCH better service there with people that actually speak English!).
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