In n Out is consistent across the board but this location went above and beyond. A month ago we were in the drive thru and the car ahead of us took our order. The young man working in the window was very confused and highly apologetic. He partnered with his supervisor. I was offered a free drink for myself and my daughter. In addition, we had to park in order to keep the line moving. The nice staff brought us our food in a timely manner and continued to apologize. Thank you for an excellent product, professional experience.