This was the worst experience we have ever had at a supposedly nice hotel. We left for the day allll day and came back at 4:30 and our room was still a mess . No towels nothing . I had wanted to shower before we went out for dinner. After we left my husband called the front desk to ask about when they would clean. They said that housekeeping had already left for the day. They said that they didn't clean because they SAID that we had our DO NOT DISTURB sign on the door. Such a lie. We did not . We at least asked for towels . They did bring us 2 towels and stole the tip money that we had left for housekeeping that never showed up. This place was a joke. Would never stay here again. We are diamond members and were treated like a piece of coal . So disappointed in this place . We will stick with marriotts . They have never treated us like this .