All the staff was super friendly. The girls in the back were super great with both my cats. They thoroughly answered questions and made us all feel comfortable. The veterinarian spent alot of time with us answering questions and was very informative. Most vets I have been to come in real fast than rush out. Not him. He spent his time examining our cats, giving us advice and answering questions. I felt like all the staff were truly trying to help, no pushyness to buy anything. We just moved to the area and have found a vet to call home! What a relief!