first of all I would like to say I love Einstein bagel franchise!! However this is the slowest store I have ever been to! 15 people in line and one person moving at a sloth's pace. I don't know what it's going to take for this place to learn how to cook bagels. They are always over cooked! Three out of four of these bagles are overcooked! Makes them extremely chewy with a burnt taste! Manager needs to get control of the store! My husband went today and picked these up for me and didn't know to check them. o
Otherwise if it had been me, I would've handed them right back to them! How do they knowingly serve stuff like this? This is the norm. I would go somewhere else if there was any place close to this location!