What a disaster today
Contacted them to do a run for someone since I couldnt get them.
At 1115 was told 15-20 mins.
At 1145 was told JUST dispatched to cab 4### was dispatched
At 1203 i was told the cab went out of service they will resend the pick up
At 1215 they said no one answered the phone so they cxld the order.
The whole time the person was standing with security because they were supposed to exit the area.. Security told me no one called.
At 1215 they said 10-15 mins
At 1240 the security person drove them home.
This type of service is horrible and unacceptable, how does a cab go out of service and they just dont pick up????
If they tell you 20-15 mins plan on being late because I guess to them 15 minutes = one hour, Vegas time