My mother and I went on a Monday afternoon. Place was more or less dead.
Red Lobster is my favorite chain restaurant (I know! I'm extremely classy). So, I was sad after experiencing the quality of this location. My mother sent back her rainbow trout order. My fried green beans appetizer included a huge glop of uncooked breading that was causing a huge bunch of green beans to stick together. Gross. My mussels were overcooked, chewy, and dried out. Yuck.
Customer service was decent, as our waitress was very nice to us. However, they charged us for the salmon dish (the order my mom placed after the disappointing rainbow trout dish). Granted it was only a $1 more, but most places would have just charged us the cost of the original dish...