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| - I believe I first stumbled into this place in 2001 or so. Had a Honda. These guys in their little greasy office were my new best friends! Honest, straight forward, no-nonsense, I'm running out of adjectives. They told me what I needed, how much it cost and when it would be ready. I picked up my car when they said and that was that. Sometimes they gave extra analysis. Time passed and I moved away for 6 years.
I went back to them about a year ago with a mini cooper - they remembered me and wondered why I wasn't driving a Honda or Toyota :-). They honestly told me that they could not fix the issue I had (they did not have the high-tech Mini/BMW equipment required), so Mini fixed it for $1,700. I went back with a Toyota Rav4 - their specialty. Easy in and out for scheduled maintenance and always less than $40.
Today, they did maintenance. Friendly service, easy for me in and out. Frank told me that the Right Rear shock was leaking and since it was under warranty I should take it to Toyota. I did, they fixed it free of charge (I know, few things in life are REALLY free - especially at the Toyota Dealership).
My point is that Frank told me the up-front truth about my car and didn't try to sell me anything. He could have ignored it but that's not how he/they operate. Which is why he and Al are so well regarded and so appreciated on sites like this. It's also why you don't see their name on billboards, or bus benches, or mailers in your mailbox. No need. Their reputation supplies them with all the business they can handle. And they handle a LOT of business.
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