My rating is strictly based on the professionalism of this company. I was referred to this company by another roofing company that does not service my area. I called to schedule a time for a representative to come out and take a look at my roof and was told Phillip would be coming to take a look at my roof on Friday between 9 and 11. I took the morning off of work and waited for the roofer. When 11:00 rolled around and Phillip still wasn't there, I called the company to inquire about Phillip's whereabouts. The woman who answered the phone did not know, but said she would check and call me back. She called me back a few minutes later to let me know that Phillip was out sick. Are you kidding me? How was no one made aware of this?? Incredibly unprofessional and a waste of my morning. I'll be contracting with a different company!