I hate to leave one star because I know customer service jobs can be stressful, but there is a give-and-take to every situation and I really disliked the predatory and back-handed practices that this store promotes. They will do everything in their power to sell you extra data plans, insurance, and premium options to jack up the price. Then, when you have a question or concern and call them out, they will be rude to you and tell you there's no recourse. Honestly, don't come here and go to another Sprint store for your business and avoid the shady tactics here, especially by Natalie and Erik.