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  • Horrible! Imagine paying for a skort to be cleaned. Once home discovering the crotch area is soiled. Now imagine how you have to call them and explain this. Assistant manager, Josh, stating nothing like this has ever happened before and that he doesn't have the authority to credit back my husbands credit card. Seriously? On top of this there is damage to my skort as well. Then I look at my dress. It is charcoal black and pink. Now the pink has a charcoal hue and it's pilled. This means they most likely washed it in lieu of dry clean. We went back the next day, with the two items. We received a refund to our ccard, was told nothing he could do about the damage to both articles of clothing and that the manager would call me tomorrow between 7-12pm (only hours he works there). I never received a call and when I called,Britney told me my complaint went to the VP of the company and she will be calling me. No call from her either. Sooooo here is what is happening. I called the State Attorney Generals office, my attorney and left a message with the health department. Per Nevada State law, it is illegal for anyone or any company to take money for services not rendered. This is a free service through the AGs Office. Josh had to know that in today's world everything is recorded. I was advised to file complaint with Police, although this is an inconvenience. I am going to follow through and update this review. The only reason I gave a 1(one) star is they found my missing bra....yes, my MISSING bra. Message to Madam Vice President....woman to woman you should have shown some humility and compassion to this matter. Update to the above review. Madam VP has yet to contact me. The credit, to be placed back to the credit card has not arrived yet. Been over a week. I will continue to keep the public informed. Stay away from this business!
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