STAFF: I don't recall friendlier staff at any other restaurant. The woman and the girl working there make you feel welcome with their smiles and positive attitude. I cannot say enough good things about how friendly the service is at this place.
FOOD: Here's why I'm giving this place a 2/5 rating. I had a chicken shawarma plate with fries, salad and white sauce on top. The fries were ok, but either the chicken or the sauce had a strong smell and taste of vinegar. I was hungry and had to eat against my will, because there was no other decent place open that evening. I'm not stating anything definitively, but typically, restaurants use this trick of using vinegar to mask the real taste of food that has gone bad, but needs to be utilized to meet profitability goals. It is possible that their chicken had gone bad that day, so they used vinegar to mask the true flavour. I will never know, because I'm not going back to that place again.
Bottom line: Next time, I'm going to my tried and true favourite place - Babos Donerpoint at 2216 Eglinton Ave West.