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  • Big Al, this place is headed downhill. I had some out of town guests visiting who mentioned they had heard about this place. I had also heard about it from some Cleveland colleagues, but had never gotten a chance to check it out so we all ventured together over to Big Al's. We got there early on a Sunday (~930AM), walked on and no one made any eye contact with us. We stood awkwardly at the door, until I waved down a waitress who told me that you seat yourself. Okay, we can handle that. Sat down at a table that needed to be bused still, and eventually a waitress came over to clean the table with what appeared to be a dirty washrag. Each side of the table got one laminated placemat that also served as the menu. I'm not a germophobe, but I couldn't help thinking what the kitchen must look like if this is the way they "clean" in between patrons. I ordered the corned beef hash, which is what they're supposedly known for. Not a fan. The corned beef was dry like it had been scraped off the griddle. The potatoes, green peppers, onions were greasy and nothing special. The coffee was eh, and my cup was empty way too long for a diner. Oh, did I mention that they brought the wrong meal to one of my group members? They didn't really seem to care about the mistake when we brought it to their attention. My group member ended up eating the wrong meal regardless since it had taken SOOOO long to get her food to begin with. When I went up to pay the bill, I waited about 10 minutes just for someone to come over to handle my check. No eye contact, no hello, just a "Give me your bill." Oh and she also complained about how hot she was. I very rarely give a restaurant one star, but between the lack of service, dirty environment and bad food I really couldn't find much to give this place a star. I guess I did get a close parking spot? If Michael Symon thinks this place has the best corned beef hash he's ever eaten, then he obviously must have eaten here a long time ago.
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