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  • What business closes but leaves their front door UNLOCKED!!! Well Smoke's did and I'm highly upset. Checked on Yelp and the website for the closing time. It clearly said Saturday at midnight. So we arrive just before 11:30pm. The door is unlocked and we walk inside. Stand there for a few seconds looking at the menu and young girl approaches saying the business is closed and has been since 11pm. I asked well why is your front door unlocked? She couldn't give me an answer. So I said why does you website and Yelp say you close at 12am? Still no answer. I've been to the Smoke's in Vancouver and it was amazing. Well too bad I didn't get to check out this location and won't be back. Do your business a favor and update your store hours on Yelp and your website. And when you close its best to lock the front door especially when there are shady characters hanging around outside. Teach your staff a thing about customer service. It wouldn't have hurt to show some courtesy to give out coupons for the trouble and mistake in hours posted.
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