I've been here twice and I only ordered their doner and souvlaki pitas. The doner was good but the Montreal location as well as their Souvenir locations were better somehow? The souvlaki pita was good but I've had better and both times the souvlaki pita was a bit on the skinny side. It needs to be stuff with the goods people! They're your bread and butter.
The first visit took over an hour and a half to get our food and to pay. The second visit took almost an hour and that's because I waived down my waiter that I wanted the bill as we ate. Both times are not ideal for work lunch, unless you're the type that enjoys your "executive" lunches. Food ordered were pitas, fries and side salads. So I'm unsure why there was such a long wait. You don't exactly have a long preparation to do for most of these items, maybe a bit longer for the souvlaki but both times we waited 30 minutes. There's been other reviews about the service and I'll have to somewhat agree.
Price-tag is reasonable. Decor here is nicer than the other locations. Shame about the bad service.
Edit : Dropping this by 2 stars, waited over 90 minutes for seats. Service is incredibly slow and I found them rude to not inform us on the long wait especially since they give preference to people who take reservations. (I didn't know they took reservations...) I saw at least 4 groups leave as their reservations weren't respected. The wait was unacceptable. When we sat, we ordered our food and I saw tables who ordered after us get their food before us. Terrible, TERRIBLE!!!