I am giving this Starbucks location 3 stars due to the lack of employee awareness to customers.
Story: I arrived at 5:50 am on a weekday to finish report cards and at the time was the only customer seated in Starbucks. Three employees started to engage in a personal conversation, that was entirely too loud. I was seated across the room and could here their full conversation. This went on for about 10 minutes. I understand they were not busy at this time of the morning and having personal conversations, however the lack of customer awareness and the volume of their speaking was very disappointing.
There also was no music playing ( I really just wanted that coffee shop music and get in that work zone). I asked if they could turn it on and a employee said it was broke.
As more customers started sitting, the baristas got busy and their personal conversations died down.