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| - I have changed my rating based on the owner Karin's response. After my review, she reached out to both me and the person who sent the flowers. She was very apologetic and ended up sending me a new arrangement along with some chocolate covered strawberries. The flowers are once again beautiful and I'm happy to say still looking good after a few days.
Mistakes or problems will happen in any business. It's how you deal with them that matters. Karin did a great job, and both arrangements were beautiful.
My flowers were sent 2 days before Valentine's day, so not n the big crunch day. My experience with them started out badly when the flowers were not addressed to me, but to the person who sent them to me. Since they went to my work, it is only by luck I even received them. The arrangement was beautiful, with a combination of roses and tulips. However, the flowers started dying the very next day, and today, 2 days later, only the tulips still look good. Yes, I had water in the vase, no the temperature in my office was not extreme.
The shame is that someone spent good money to send me beautiful flowers and instead, by today, Valentine's Day, I have a wilted bouquet.
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