First of all, I love Burgatory! I sing their praise every chance I get and make the hour plus trip from Ohio just to get it on a regular basis. I've been going for years now and have been to the original and majority of the offshoot locations. With that being said, this was my first trip to this location as I was seeing a movie next door.
We sat at the bar easily but it took 10-15 minutes to get service. We had 2 hours until our movie so figured we had plenty of time. Food came out about 1/2 hour after ordering. Fries were far overdone, the burger was the sloppiest assembled I've ever seen along with the cornbread and butter being cold. It took a few moments to get the waitresses attention but she eventually had a manager warm up the butter and cornbread. Everything just tasted slightly off that night. I couldn't put my finger on it but everyone else in the party agreed. It was a chore to get the attention of the waitress even for a refill and despite having my credit card on the bar top, it took 20 minutes or so to pay the check. Luckily we made our movie but with no time to spare. Needless to say, this was my worst Burgatory experience. I'm hopeful that it was just an off night.