I bought a washing machine from this location. First, nobody would wait on me. There were employees available but they went out of their way to avoid me. Then when I finally went over and said I found what I wanted, the young man took care of me and all was good...however delivery was a nightmare! They damaged my home delivering the washer and I had to call back multiple times before I could get someone to help me. Over the phone they were really unprofessional. Also, I couldn't understand a word they were saying and I don't think they could understand me either. It was so frustrating!!! This was my first time buying an appliance from sears. They have some serious work to do when it comes to customer service.