Unfortunately, we've had a couple of bad experiences even getting a table at this restaurant. My wife and I have tried to go several times over the last couple weeks, and this latest time was worth reporting about. We walked in and were second in line to get a table and it was a very confusing process with no hostess available. The manager and staff were not interested in organizing the line or letting people know what the situation was. It looked as though they had plenty of outside seating for us but were not interested in getting us a table... Then one server set a single guy who walked in seven minutes after we did. After that I tried to get the managers attention but she never made eye contact with me, and this drove me bananas, so I suggested we just go next-door to the honey baked ham restaurant...
The food looks amazing and I would be happy to change this rating if my next experience goes well.