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  • So this was my 3rd dress shop that I went to. I live in Charlotte and went to a store that was a warehouse type place and then a small boutique. I came here because I wanted the freedom to roam around the store and look through the dresses on my own. I have the personality that I would like to try on all the dresses so I don't fear that I'm missing out. First, I came into the store on a Friday. There was 1-2 other brides. When I first walked in Brooke greeted my mom and I with a smile on her face and was super friendly. An all beaded dress on a mannequin caught my eye. Brooke right away asked if I wanted to try it on. It was priced a little over my budget but I went against my better judgement and tried it on. It was the first dress I tried and fell in love. Again, with wanted to try on alllllll the dresses I went for more. To cut the story short I picked that dress. But for the rest of my customer service: Brooke was so nice and encouraging even though I tried on at least 12 dresses! I never felt rushed or as if she was annoyed because I tried on so many. Brooke even picked a few out that she liked. During the whole time she helped me zip up my dress, added a veil, or other accessories. It was so nice to get the whole "look" for every (12) dress that I tried on. Like I said, I ended up getting the first dress I tried on! When it was time to get the final look for the dress I was about to say yes to the owner Maria said she had a surprise for me. She had me sit down in a chair, had me get in a pretty pose, asked me who my favorite designer was (which was Berta), gave me a pretty flower crown, and then revealed a surprise to me. IT WAS THE DRESS I HAD ON IN THE BERTA MAGAZINE!!!!!!!! She said this dress was designed after that dress in the magazine but at an affordable price. I was in tears. Brooke then got the say yes to the dress sign. It was perfect. Maria also worked with me on a great deal and the dress was just at my price range. I couldn't believe it!! My experience was perfect. Brooke (and all the other employee's) encouraged my mom to try on mother of the bride dresses and were super sweet to her too. Overall my experience was amazing. I would 100% recommend this establishment and ask for Brooke!!
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