What kind employees in Charlotte! I received more "have a nice days" than Forrest Gump could ever have imagined! These folks are happy at their jobs....the food prep folks, cashiers, washroom attendants, and airline peeps working the gates must all be drinking the same joyful water! This airport is clean, organized, and roomy enough for a good amount of traffic to not feel cramped. And the rocking chairs in the common areas that still have all the modern conveniences for charging the toys makes it feel like home away from home. No wonder everyone was ordering smaller lattes that day - the warmth of this airport already had them feeling cozy :)