The clinic is conveniently located, and I do like my doctor (Dr. Cook) very much. They also have all sorts of services for people working in downtown with health insurance.
I am very concerned that they are not very professional as a "medical clinic". I had blood work done the other day. When I went in the room, there were someone else's blood collection tubes randomly placed on the table without any labels. Then the nurse started collecting my blood, placing my tubes next to them. When she was done drawing my blood, she asked for my name and while doing so she just started to put label stickers on previous person's tubes. I was trying to keep track of them but I got confused which tubes were mine. In the end, she printed out my labels and then said I was all good to go and left the room without putting my labels on my tubes. I almost wanted to put the labels myself, but I just had to leave the room since she was not around anymore.
I am not surprised if there are medical malpractice happening here with this kind of routine work. I can understand it's not the end of the world for them if they mix up a blood tube or two, but as a patient I left the clinic very worried.