Update: They called and refunded 139.00 fee, that is the least they can do.
BECAREFUL! They will quote one price and charge another once they get your credit card info. I would recommend you get a price in writing before. I had a septic tank inspected and they had difficulty locating the tank. I was charged 139.00 service fee, but was told it would be deducted from the full 389 service fee if they came back out and located the tank. In the end, was charged 295.00 to pull a toilet and reseal it, use a camera to locate the septic tank. Then the FULL 389 fee to inspect the tank. They didn't deduct the 139.00 from the full fee. Did they call me to let me know? Explain this? NO, they simply charged my card and no info was sent to me. I would not recommend them at ALL.