Had a 5pm appt. Came at 450pm. Waited outside the door for 10 minutes (they lock it because no receptionist). 35 minutes in the waiting room and then another 25 minutes inside the treatment room (the aesthetician had to do receptionist duty while I waited).
The supposed to be 90 minute facial and massage - was only 60 minutes. She was the one who told me that it will be 90 minutes. She gave me 35 minutes facial and massage and then 25 minutes for the mask to dry.
Waste of time! NOT COMING BACK!
This is the Shoppes at the Parkway location (have also tried and will not come back to their woodbine location.).
The Sheraton hotel location on Hiway 7 is ok.