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  • More of a 3.5 star but service was so off that I'm giving it 2 stars. I went during a Friday evening and called ahead to make reservations for just myself and a friend. We were dining for the first time here. Staff on the phone said they don't take any reservations and it's only walk in basis only. Understanding that, I went in expecting some wait since it was during the time the after work crowd comes in. So like 6-7pm? Came in and found only bar area available. Interior is nice, with wood furnishings everywhere and it was quite packed as expected. Wanted to wait for a booth and they said it was a 40 minute wait. Decided to wait at the bar in the meantime. Imagine my surprise when I see a table clearing and ask the staff if I could get that table, that it was reserved! I told the staff that's strange cause I just called a few hours to make reservations and someone told me I couldn't. I don't have a problem with waiting especially since I knew going in they were busy. However, I was pretty annoyed and unimpressed that someone on their staff would actually lie to a customer. Maybe they are doing it as a tactic so they can take more walk ins and avoid last minute cancellations or maybe staff I spoke to was just having a bad day. Either way, no excuse to lie to a customer and I said so to the staff. They were kinda panicking and talking in Korean amongst themselves (I understand a little so I could catch a few words of "what to do?" Etc). In the end I got the booth cause I think the ppl who reserved were late or something. If it was just this, I would probably not review them so badly but my first impression of this place was not great and does not improve after. Continuously through the night my friend and I had to always flag down a server to get any service. It's busy, I get that but no one even checked up on us. We had to always ask for water, refills, or if we wanted to order other menu items. Sushi was good, I will give you that but the service makes it a turn off. If you go, just try speciality rolls. Yelp check-in gives you a little discount. Will I come back? Not sure, there are plenty of other sushi options out there.
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