I recently moved to Scottsdale & needed to find a new hairdresser. I've been going to Aveda salons since college and have always liked how they cut my hair so I expected to get a similar haircut from Salon Sandoval. Unfortunately my cut just wasn't what I asked for or what I've come to expect from Aveda salons. I explained what I wanted (long layers) and ended up with no layers. My hair just fell so badly until I got it re-cut. Seeing as how I already had the layers I wanted in my hair, just an outgrown length, I really thought that they could have done my cut easily.
I've also come to expect the aromatherapy scalp massage at the beginning of a cut from Aveda salons and didn't get one. I didn't really like the interior of the salon either, it was a little too small and cramped. Granted neither of my last two complaints would have mattered if the cut had been good.