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| - Okay.. of all the doctor's offices I've visted (four, soon to be five as of tomorrow) in the last month, this one is the worst. I got a referral from my Nurse Practitioner to come here before seeing a surgeon for my problems. I don't know why, but it didn't dawn on me that all they were going to do here was give me more prescriptions (of which I do NOT want) and send me on my way.
First, they're Suite "D" 102, but over the phone I was just told "102." It wouldn't have been an issue if, just a few doors down, there wasn't another "102," apparently with an "E" in front of it I didn't notice. I walked into the wrong office and tried to sign in and then was redirected to the correct office (strike one). Once inside the correct office, there was a walk in who was being treated as if he were the scum of the Earth for having walked in hoping to see someone for his pain (not that this was an incredibly busy day with just him, myself, and two other patients waiting around -- strike two). Then, when I finally got to sign in, the girl closed the window on me as I was about to tell her I'm a new patient and proceeded to put on an earpiece to answer phones with. After about three minutes, she finally noticed me and asked me what I wanted. I told her I was a new patient and then she cut me off midsentence when I was about to ask if there were forms I needed to fill out (because of going to the wrong suite and the walk in, I was now five minutes late -- strike three for her rudeness). Her exact words were, "I'll call you when I'm ready for you."
I was about to walk out when I heard her and another girl who was just sitting there playing with her hair smirking and making comments about the walk-in who was having a shitty time getting them to help him. Too bad I had an appointment and they would probably charge me for a visit if I left. Anyways, I went back and the girl taking my blood pressure was asking me questions about why I was there and what problems I'd been having. This bothers me really bad and has happened twice at my Nurse Practitioner's office as well; you don't get a person talking while they're getting their blood pressure done. My mom, who's a nurse(!), has always said this can give an inaccurate read -- sure enough, it did!
By this point, I was just ready to see the doctor and hoped he'd be at least better than the people he employed. I'll admit, he was better, but not by much. He was half friendly/half unwilling to listen to everything I'd been through (9 months of backpain only to find out I have a herniated disc and a buldging disc). He glanced over my CAT scan results faxed over to him, said I was too young to have this problem, offered me epidural injections (no, thanks) and more medications, said there was nothing he could do beyond that, and sent me on my way.
Upon checking out, I was supposed to be scheduled for another appointment with him in two months. The girl at the desk (one of the oh so charming ladies from earlier) scheduled me with their nurse practioner. Then, just as I was about to walk out, the one who had been playing with her hair at the front desk said she'd need a urine sample from me. Did she ever say why? Of course not. It all just seemed very strange and I left feeling unhelped and uncomfortable.
So much for a pain "specialist." My dad (who, like my mom, is in the medical field) was right when he called these people "for crackheads." Unless you want drugs and to be treated badly (maybe being high on vicodin blurs their rudeness to some patients), avoid this location if you've got options to go elsewhere.
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