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| - Jeff Chandler (the manager), went above and beyond what was expected of him. He was extremely kind, polite, and helpful. I know nothing about cars and my husband just told me to get an oil change, which I hate doing because I always feel like they're trying to scam me into making random repairs. Well Jeff did share some of his concerns with me, I need new tires and something about my boot and a cam shaft. He explained and showed me how each thing worked, what and why it needed fixing, and what to do. He was very honest and up front with me and offered discounted prices for the repairs. I told him I'd like to talk to my husband before any decisions were made and he said "no problem!" He didn't try to talk me into it or scare me into doing it now, or else! Instead, he wrote down a detailed description of everything we needed and what was wrong so my husband could check into it. He then replaced my air filters for me and took a little over $10 off the price just because! They also have some really great deals. I need the high mileage oil changes and it comes to just under $60 each. He offered for $149, I get 5 high mileage oil changes. He was such a great guy. The woman in line behind me was super rude and mean to him and he didn't let it get to him. He killed her will kindness, and let her maker herself look like a fool. I just can't say enough about this guy. He works really hard and does everything he can to accommodate everyone. I have no prior relationship with him, I had just met him on Tuesday when I went to get my oil changed, and he treated me like we've been family all our lives. He really turned that store around and I really hope they realize just what they have in Jeff. You can tell that working there isn't "work" to him, but his passion.
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