I would like to see if the owner called in to place an order and was treated the way I was if he would rate the same? I've been trying to place a simple order now for 4 days, I've been hung up on several times and promised call backs that never happened. I've been told that they are just too busy, that sales reps cant take my call and don't know when they will be able to.. They tell me that i'm calling the wrong number?? They claimed the number on their website is not correct and they have another number so it is my fault I cannot get through to the correct store/line. I could write a short novel here on how completely unprofessional this business is and how horrible their service is in complete detail however I've wasted enough time with them already. Try R & K building supplies or another reputable supplier here in town that will actually provide you with good customer service..